SPECWAROPS does not accept responsibility for refunds for cancellations in the event of natural or national emergencies. Natural emergencies may include, but are not limited to severe weather including heavy rain, snow, tornados, hurricanes, river flooding, heat spells and cold spells. National or international emergencies may include, but are not limited to military conflicts, terrorist attacks, security threats, war, and heightened security alerts.
Refunds for course registration will only be made in the same form as the original payment within 48 hours of our receipt of payment. If the student is unable to attend the training course for which he is registered, the student may request to be rolled back to the next scheduled course of the same phase without having additional registration fees assessed. To be honored, Student Roll Requests must be received in writing a minimum of one calendar week prior to the training course. Only one Student Roll Request will be accepted per student per phase of training.
The training staff at SPECWAROPS also reserves the right to require any Navy SEAL Training student to repeat any current phase of training prior to proceeding to other phases of training. Reasons for Performance Rolls may include, but are not limited to missed evolutions, failure to follow instructions, and inability of the student to meet set performance and safety standards.
SPECWAROPS will be responsible for all the shipping charges when we ship wrong or defective items. If the correct item is shipped, and the student requests an exchange, the student will be notified of additional shipping charges before the exchange is completed.
You can exchange your SPECWAROPS gear by following these instructions:
1. Call SPECWAROPS to receive an exchange authorization number. No exchanges will be accepted without an exchange authorization number printed clearly on the outside of the box.
2. Write the reason for the exchange on a printed copy of your e-mail receipt and include it with your exchange. If you don't have the receipt, write your full name and address as it was given when you registered for the specific course.
3. Please indicate which new product you want. Include color and size choices, if applicable.
4. Mail your package to:
SPECWAROPS
11333 Moorpark Street, Ste. 380
Studio City, Ca. 91602 |